Returns & Exchanges

At The Baby Hamper Company, we want you to be delighted with your purchase, which is why we offer a 30-day return policy for unused items in their original packaging. Please note that personalized gifts and hampers with broken seals are ineligible for return unless they arrive damaged.

Return Process

  • 1.
    Initiate Your Return

    Contact our customer service team via email with your order number and reason for return to receive a Return Authorization code.

  • 2.
    Pack Your Items

    Securely place the items in their original luxury gift box and shipping carton to ensure they are protected during transit.

  • 3.
    Ship to Our Warehouse

    Affix the provided return label to your package and drop it off at any authorized courier location; we recommend obtaining proof of postage.

  • 4.
    Receive Your Refund

    Once our team inspects the returned goods, we will process your refund or exchange within 5-7 business days to your original payment method.