Returns & Exchanges
At The Baby Hamper Company, we want you to be delighted with your purchase, which is why we offer a 30-day return policy for unused items in their original packaging. Please note that personalized gifts and hampers with broken seals are ineligible for return unless they arrive damaged.
Return Process
- 1.Initiate Your Return
Contact our customer service team via email with your order number and reason for return to receive a Return Authorization code.
- 2.Pack Your Items
Securely place the items in their original luxury gift box and shipping carton to ensure they are protected during transit.
- 3.Ship to Our Warehouse
Affix the provided return label to your package and drop it off at any authorized courier location; we recommend obtaining proof of postage.
- 4.Receive Your Refund
Once our team inspects the returned goods, we will process your refund or exchange within 5-7 business days to your original payment method.
